Orders & returns

What is your return policy? Have you received my return? Can I exchange an item? Can I return more than one order in the same parcel? What should I do if my refund is incorrect?

I've received a faulty item, what should I do? I've received an incorrect item, what should I do? I’m missing an item from my order, what should I do? Can I amend my order? Can I cancel my order after placing it?