My Order Status Still Says 'Order Processing'. When Will It Be Shipped?

If the status of your order is still showing as ‘order processing’ this means we are still busy getting your order ready for shipment.

Please be aware that during busy periods, this status may show for slightly longer than normal. Your estimated delivery date will appear on your email confirmation and once this has been shipped, we will send you a further email.

You can track your order by logging into ‘My Account’ or simply following the link via your email confirmation. If your order still hasn’t arrived and your estimated delivery date has passed, please contact our Customer Care Team for further assistance.

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