Your refund will still go back onto the card used to place the order, as long as the card account is still open. When a card is lost, stolen or cancelled – we can still refund that card!
We cannot refund your order to a different card or payment method.
If you have not received your refund in 10 working days, please contact our Customer Care Team who can chase this up for you.
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Articles in this section
- How Do I Return An Item?
- Can I Get A Refund If The Price Has Changed Since I Ordered It?
- What Happens To My Refund If My Card Is No Longer In Use?
- How Long After Delivery Can I Make A Return/Exchange?
- Can I Return More Than One Order In The Same Parcel?
- What Is Your Return Policy?
- What Is Your Return Address?
- Have You Received My Return?
- I Need A New Returns Label?
- Can Sale Items Be Refunded?