Have You Received My Return?
(Please note, Rebound Returns are currently experiencing delays due to driver shortages. This means that parcels are taking slightly longer to get back to us)
It will take up to 10 working days for your parcel to be returned to 4th & Reckless. We will send you an email once your refund has been processed.
If you haven’t heard any communication from us after the 10 working day timescale, please contact our Customer Support Team with your order number and details of the items returned.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
For US, EU and International customers, it may take slightly longer for your return parcel to reach us. If you are concerned about the time it is taking to receive your refund, please get in touch with our customer care at email@example.com and we will be happy to take a look.
If you've returned more than one order in the same parcel, please allow an additional 72 hours for all your returns to be completed.
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Articles in this section
- How Do I Return An Item?
- What Is Your Return Policy?
- Have You Received My Return?
- Can I Exchange An Item?
- I Need A New Returns Note?
- What Is Your Return Address?
- Can I Get A Refund If The Price Has Changed Since I Ordered It?
- What Happens To My Refund If My Card Is No Longer In Use?
- How Long After Delivery Can I Make A Return/Exchange?
- Can I Return More Than One Order In The Same Parcel?