What Should I Do If My Refund Is Incorrect?

We’re sorry if we have made a mistake with your refund!

If this is the case, please feel free to get in touch with our Customer Care Team who can help you.

Please be aware there are some factors that may affect your refund amount. This includes the delivery charge, discounts or if the goods are faulty. Discounts that were applied at the time of sale but aren’t applicable now can also be affected.

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