To reset your password, simply select the Forgotten Password link and you will be sent an email which will explain how you can change your password.
If you are able to sign into your account, select the ‘Edit your Details’ heading and then select the ‘Change Password’ box. A drop down will appear asking you to enter your old password and then select a new password before hitting ‘Save’. Your password will now be updated.
If you are still experiencing issues, please contact our Customer Support Team.